Overview
Helping Hands, LLC, located in Gulfport, Mississippi, is a privately owned home health care provider. With over 30 years of collective experience in nursing and health care management, the company aims to offer an alternative to nursing home placement by providing supportive caregiver services to seniors within their homes.
Services & Support
Helping Hands, LLC offers a range of services designed to assist seniors in maintaining their independence while receiving necessary support. Their offerings include companionship, personal care, and respite care services. The company emphasizes the importance of allowing seniors to remain in their own homes, where they can feel comfortable and secure.
Care Approach & Staff
The staff at Helping Hands, LLC includes a large team of supervisory personnel and home care workers. While some caregivers have been described as compassionate and dedicated, there are mixed reviews regarding the overall professionalism and reliability of the service. Concerns have been raised about communication and the handling of specific situations involving clients’ needs.
Who They Serve
Helping Hands, LLC primarily serves seniors who wish to remain in their own homes while receiving assistance with daily tasks. The company caters to individuals who may have mental or physical limitations and require support to maintain their quality of life.
What Families Say
Reviews of Helping Hands, LLC are mixed. While some families appreciate the compassion shown by certain caregivers, others have expressed significant dissatisfaction. Concerns include issues with theft, miscommunication regarding care schedules, and a lack of follow-through on promised services. Families have noted that while the company initially appears caring, their experience may change over time, leading to frustration and disappointment.
Room for Improvement
Several families have pointed out areas where Helping Hands, LLC could improve. Issues raised include inconsistent communication, scheduling conflicts, and a perceived lack of professionalism in handling client care. Families have advised caution when choosing this provider, highlighting the importance of thorough consideration and oversight.
Summary
Helping Hands, LLC offers home health care services in Gulfport, Mississippi, with a focus on supporting seniors in their own homes. While the company has a foundation of experienced staff and a range of services, feedback from families indicates that there are significant concerns regarding reliability and communication. Potential clients may want to carefully evaluate their options and consider the experiences of others before making a decision.
