Overview
Heavens Sent Home Care Services LLC, located in Philadelphia, Pennsylvania, is dedicated to providing comprehensive home health care services. Their team of healthcare professionals, including nurses, therapists, aides, and medical social workers, aims to deliver personalized care in the comfort of clients’ homes. The agency focuses on preventing re-hospitalization and ensuring that clients receive tailored support that meets their specific needs.
Services & Support
Heavens Sent Home Care Services offers a variety of services designed to assist clients in their homes. This includes one-on-one care that is customized to fit individual schedules and needs. The agency emphasizes the importance of home in the healing process and strives to create a supportive environment for clients and their families.
Care Approach & Staff
The staff at Heavens Sent Home Care Services is noted for their professionalism and caring attitude. Many reviews highlight the dedication of the nurses and aides, who are described as enthusiastic and well-trained. They are committed to building relationships with clients, ensuring that they feel comfortable and cared for. Communication with families is also prioritized, allowing for updates on clients’ progress and daily activities.
Who They Serve
Heavens Sent Home Care Services caters to a diverse clientele, providing care for individuals of various ages and health conditions. Their services are particularly beneficial for those who prefer to receive care at home rather than in a hospital or facility setting.
Service Area
The agency operates within Philadelphia, Pennsylvania, offering its services to local residents in need of home health care.
Accessibility & Languages
Heavens Sent Home Care Services is noted for being wheelchair accessible, ensuring that their facilities can accommodate clients with mobility challenges. Additionally, the staff includes individuals who speak Spanish, which helps in serving a broader community.
What Families Say
Families have expressed high levels of satisfaction with the services provided by Heavens Sent Home Care Services. Many reviews commend the agency for its excellent customer service and the genuine care shown by staff. Clients feel welcomed and treated like family, which contributes to a positive overall experience. However, there are some concerns regarding staff professionalism and payment issues noted by a few families, indicating areas where improvement may be needed.
Room for Improvement
While many families have had positive experiences, some reviews mention challenges related to staff professionalism and payment issues. Addressing these concerns could enhance the overall quality of service provided by the agency.
Summary
Heavens Sent Home Care Services LLC stands out for its commitment to delivering compassionate and personalized home health care in Philadelphia, Pennsylvania. With a focus on client comfort and effective communication, the agency has garnered a reputation for quality care. While there are areas for improvement, particularly regarding staff professionalism and payment processes, the overall feedback from families highlights a strong dedication to client well-being.
