Overview
Heaven Sent Home Care, located in Saco, Maine, is a family-owned home care and staffing agency that has been serving clients since 2015. Founded by Lisa Dumont, the agency is dedicated to providing exceptional care at affordable rates, quickly establishing itself as one of the fastest-growing healthcare providers in the region.
Services & Support
Heaven Sent Home Care offers a comprehensive range of in-home care services designed to meet the diverse needs of their clients. These services include assistance with mobility, dressing, grooming, and accompanying clients to appointments. The agency prides itself on its commitment to delivering high-quality care tailored to individual client needs.
Care Approach & Staff
The staff at Heaven Sent Home Care is frequently described as compassionate, understanding, and supportive. Employees report feeling valued and appreciated, emphasizing the positive work environment fostered by the office team. Caregivers are encouraged to communicate openly and are provided with the necessary resources to deliver exceptional care to clients. The agency’s culture is noted for treating employees with respect and ensuring they feel heard and supported.
Who They Serve
Heaven Sent Home Care serves a diverse clientele, including individuals with various health needs requiring assistance in their daily lives. The agency is committed to ensuring that clients receive personalized care that enhances their quality of life.
Service Area
Heaven Sent Home Care primarily operates in Saco, Maine, and the surrounding areas, providing accessible home care services to families in need throughout the region.
Scheduling & Availability
The agency is known for its flexibility regarding scheduling, allowing caregivers to adjust their hours to accommodate personal commitments. Employees appreciate the ease of switching or canceling shifts when necessary, which supports a healthy work-life balance.
What Families Say
Feedback from employees highlights a strong sense of community and support within the agency. Many caregivers express gratitude for the understanding and kindness shown by the office staff, noting how this fosters a positive atmosphere. However, there are some concerns regarding the hiring process, with one individual expressing disappointment over being disqualified without an in-person meeting.
Room for Improvement
Some individuals have expressed dissatisfaction with the hiring process, suggesting that a more personal approach could enhance the experience for prospective employees. This feedback indicates an area where the agency could improve its engagement with potential hires.
Summary
Overall, Heaven Sent Home Care is recognized for its compassionate care and supportive work environment. While there are areas for improvement in the hiring process, the agency’s commitment to both clients and employees is evident, making it a notable choice for home care services in Saco, Maine.
