Overview
Heart of an Angel Phc, located in Brownsville, Texas, provides nontechnical attendant care services for eligible adults who have functional limitations in performing daily activities. The agency is noted for its commitment to offering personalized care and support to its clients.
Services & Support
Heart of an Angel specializes in nontechnical attendant care, which assists adults in managing daily living activities. This service is designed for individuals who may require help due to various functional limitations. The agency aims to create a supportive environment for its clients.
Care Approach & Staff
The staff at Heart of an Angel is described as professional and helpful. Many families have expressed appreciation for the friendly service and the way the staff treats clients like family. The agency emphasizes customer service, ensuring that clients feel cared for and supported.
Who They Serve
Heart of an Angel primarily serves adults who are functionally limited and need assistance with daily activities. The agency’s focus on nontechnical care allows them to cater to a variety of needs within this population.
What Families Say
Feedback from families highlights a mix of experiences. While some reviewers have noted issues with professionalism and communication, others praise the leadership and overall care provided. Many families appreciate the quick response times and the quality of service, with several recommending Heart of an Angel for its attentive care.
Room for Improvement
Some reviews indicate concerns regarding professionalism and the qualifications of certain staff members. This feedback suggests that there may be areas for the agency to enhance its hiring practices and communication protocols to ensure a consistently positive experience for all clients.
Summary
Heart of an Angel Phc in Brownsville, Texas, offers essential nontechnical attendant care services for adults with functional limitations. While the agency has received commendations for its friendly staff and prompt service, there are noted areas for improvement regarding professionalism. Overall, the agency aims to provide a caring and supportive environment for its clients and their families.
