Overview
Healthpoint Home Health, located in Clovis, California, is a home health agency that provides a variety of medical services to individuals in their homes. The agency aims to assist those recovering from illnesses, injuries, or surgeries, as well as individuals with chronic health conditions or disabilities. Their services are designed to help clients maintain independence and improve their quality of life while receiving necessary support.
Services & Support
Healthpoint Home Health offers a range of services, including skilled nursing care, physical therapy, occupational therapy, speech therapy, and medical social services. These services are tailored to meet the individual needs of clients, ensuring they receive appropriate care in the comfort of their own homes.
Care Approach & Staff
The agency is noted for having a professional and helpful office staff, contributing to a positive experience for many clients. Some reviews highlight the kindness and professionalism of the staff, suggesting a commitment to caring for patients’ needs and concerns.
Who They Serve
Healthpoint Home Health primarily serves individuals who are recovering from medical conditions or surgeries, as well as those with chronic health issues or disabilities. Their focus is on providing support to help clients maintain their independence.
Room for Improvement
There are several reviews expressing dissatisfaction with the management and ownership of Healthpoint Home Health. Some families reported difficulties in communication, such as calls not being returned and issues with receiving necessary medical supplies. These concerns indicate a need for improvements in responsiveness and management practices.
What Families Say
Feedback from families is mixed. While some clients appreciate the care and professionalism of the staff, others have voiced strong criticisms regarding management and the provision of services. Specific complaints include delays in receiving medical supplies and poor communication from the agency, leading to frustration among families.
Summary
Healthpoint Home Health provides essential home health services in Clovis, California, focusing on patient care and support. While many families commend the professionalism of the staff, there are notable concerns regarding management and communication that potential clients may wish to consider.
