Overview
Healthcare Plus Homemakers, located in Chicago, Illinois, is dedicated to helping clients live better lives by providing essential care and support. The organization emphasizes accessibility to services that enable individuals to maintain their independence and well-being.
Services & Support
Healthcare Plus offers a variety of home health care services tailored to meet the needs of their clients. The company aims to ensure that clients receive the necessary assistance to manage daily activities effectively. Families have noted that the staff is generally attentive and caring, contributing to a supportive environment for clients.
Care Approach & Staff
The staff at Healthcare Plus is frequently described as professional and knowledgeable. Many families have highlighted the helpfulness of specific staff members, particularly in coordinating care and addressing questions or concerns. Supervisors are noted for their availability and willingness to assist, although some reviews indicate challenges with staff turnover among supervisors. This inconsistency has caused frustration for some clients, who have experienced issues with communication and continuity of care.
Who They Serve
Healthcare Plus serves a diverse clientele, focusing on individuals needing home health care support. Reviews suggest that the agency is particularly attentive to the needs of seniors, providing caregivers who are compassionate and capable of assisting with various daily activities.
What Families Say
Feedback from families reflects a mix of experiences with Healthcare Plus. Many clients have praised specific staff members for their dedication and support, particularly mentioning the effectiveness of the staff in addressing inquiries and providing care. However, some families expressed dissatisfaction with the supervisory staff, citing issues with professionalism and responsiveness. Overall, while clients appreciate the caregivers, there are concerns about the management and oversight within the agency.
Room for Improvement
Several reviews indicate that the agency could enhance its supervisory consistency and communication. Clients have noted frustrations with the turnover of supervisors and delays in paperwork, which have impacted their overall experience. Addressing these areas may improve the reliability and satisfaction of the services provided.
Summary
Healthcare Plus Homemakers provides essential home health care services in Chicago, Illinois, with a mission to support clients in living fulfilling lives. While many families commend the dedication of specific staff members, there are notable concerns regarding supervisory stability and communication. Overall, the agency shows potential, particularly in caregiver quality, but may benefit from improvements in management practices.
