Overview
Healthcare Plus Caregivers, located in Chicago, Illinois, is a licensed provider of homemaker services dedicated to delivering compassionate in-home care. With over twenty years of combined experience in the home service and health industry, they focus on tailoring care to meet individual client needs.
Services & Support
Healthcare Plus Caregivers offers a range of non-medical home care services designed to assist clients with daily living activities. Their services include organizing, cleaning, and supporting seniors in their homes as specified in personalized care plans. The agency is committed to ensuring quality care and employs trained professionals who undergo thorough pre-employment screenings, including background checks.
Care Approach & Staff
The staff at Healthcare Plus Caregivers are frequently described as professional and thorough, with many clients noting their helpfulness and willingness to go above and beyond. The agency prides itself on providing a clean and friendly environment, contributing to a positive experience for both clients and employees. Additionally, the company has been recognized as an Age-Friendly Employer, underlining its commitment to creating a supportive workplace for individuals aged 50 and over.
Who They Serve
Healthcare Plus Caregivers primarily serves seniors in the Chicago area, including Northwestern Suburbs and other parts of the Chicagoland region. Their services are tailored to assist clients with various daily living activities, ensuring that each individual receives the care they need.
What Families Say
Feedback about Healthcare Plus Caregivers is mixed. Many clients express satisfaction with the professional and friendly nature of the staff, highlighting their dedication to client care. However, some reviews indicate concerns about the reliability and professionalism of certain caregivers, with one client expressing dissatisfaction with the quality of service received. This suggests that while many appreciate the agency’s efforts, there may be areas for improvement regarding staff consistency.
Room for Improvement
Some clients have expressed concerns about the reliability of certain caregivers and the overall professionalism within the staff. There are mentions of the need for improved screening processes to ensure that all caregivers meet high standards of care.
Summary
Healthcare Plus Caregivers in Chicago, Illinois, offers a range of in-home care services with a focus on compassion and tailored support for seniors. While many clients commend the professionalism and helpfulness of the staff, some reviews highlight issues related to caregiver reliability. Overall, the agency strives to provide quality care, backed by a commitment to thorough screening and training for their staff.
