Overview
HCA Florida Healthcare at Home – Port St. Lucie, located in Fort Pierce, Florida, provides home health care services designed to support patients as they transition from hospital to home. Their mission focuses on enhancing the quality of life for individuals at all stages, offering a range of personalized care options.
Services & Support
The services offered by HCA Florida Healthcare at Home include nursing, rehabilitation, and social services tailored to meet individual needs. Their team of expert clinicians and therapists is equipped to provide specialized care for various conditions. They also conduct comprehensive health assessments and offer home health aide services, such as assistance with bathing and personal care.
Care Approach & Staff
HCA Florida Healthcare at Home emphasizes a compassionate approach to care, aiming to deliver the same level of support that patients receive in the hospital, but within the comfort of their own homes. Their multidisciplinary team maintains communication with other healthcare providers to ensure continuity of care and proper monitoring of each patient’s recovery progress.
Who They Serve
The agency serves individuals across all stages of life, focusing on those who require assistance during recovery after a hospital stay. Their services are designed to accommodate the diverse needs of patients, ensuring they receive the appropriate care as they navigate their health journeys.
Room for Improvement
Some families have expressed concerns regarding the office personnel and administrative processes, particularly related to prescription management and communication. Instances of late arrivals and lack of courtesy calls from nursing staff have been reported, alongside issues with the bedside manner of some caregivers. These factors have led to dissatisfaction among certain clients.
Summary
HCA Florida Healthcare at Home – Port St. Lucie offers a comprehensive range of home health services aimed at supporting patients through their recovery. While many appreciate the compassionate care provided by the clinical staff, there are noted areas for improvement in administrative support and communication. Families considering this provider may want to weigh these factors as they make decisions regarding home health care.
