Overview
Grattan Healthcare Inc/Grattan Private Duty Nursing Inc, located in Brainerd, Minnesota, is a prominent home health care provider specializing in a range of services including private duty nursing, personal care assistance, respite care, and homemaking. The agency is dedicated to delivering compassionate and personalized care to clients in rural northern Minnesota, ensuring that both clients and caregivers receive the support they need.
Services & Support
Grattan Healthcare offers a variety of services designed to assist individuals with daily activities and enhance their independence. Their offerings include Community First Services and Supports (CFSS), personal care, respite services, and homemaking. The agency prides itself on providing tailored care, allowing clients to select their caregivers who are then supervised and supported by the Grattan team. This personalized approach extends to homemaking services, which include light cleaning, laundry, and meal preparation.
Care Approach & Staff
The care team at Grattan Healthcare is frequently described as compassionate, knowledgeable, and dedicated. Staff members are noted for their professionalism and the exceptional level of care they provide, which emphasizes one-on-one attention for clients. The agency fosters a supportive environment for its employees, allowing them to thrive and focus on delivering high-quality, patient-centered care. Many reviewers highlight how the leadership team is accessible and genuinely cares about both clients and staff.
Who They Serve
Grattan Healthcare caters to a diverse clientele, including Medical Assistance and County Waiver beneficiaries, as well as private pay customers. The agency’s services are designed to meet the needs of individuals requiring assistance with daily living activities, offering a supportive and caring environment for clients and their families.
Service Area
Grattan Healthcare operates primarily in central and northern Minnesota, ensuring that they can reach a wide range of clients in rural areas. Their network of trained support workers and personal care attendants continues to grow, enhancing their ability to provide comprehensive care throughout the region.
What Families Say
Families consistently express high satisfaction with Grattan Healthcare, noting the professional and compassionate nature of the care received. Many reviews highlight the positive experiences of both clients and staff, with one parent stating that Grattan has been a “breath of fresh air” compared to other agencies. The personal touch and dedication of the staff are frequently praised, making families feel confident that their loved ones are well cared for.
Room for Improvement
While the overall feedback is positive, some families have suggested that there could be improvements in the transition process when starting services. Ensuring a smoother onboarding experience may enhance client satisfaction even further.
Summary
Grattan Healthcare Inc/Grattan Private Duty Nursing Inc stands out as a trusted provider of home health care services in Brainerd, Minnesota. With a strong focus on compassionate and personalized care, the agency supports both clients and caregivers, fostering a positive environment for all involved. Families can feel assured knowing they are working with a dedicated team committed to delivering high-quality care.