Overview
Golden Heart Home Care, located in Dayton, Ohio, is committed to empowering seniors to live safely and independently in the comfort of their own homes. Since its establishment in 2011, the company has provided compassionate, non-medical caregiving tailored to each client’s evolving needs. Their services range from companionship to round-the-clock care, ensuring that families can find the right support for their loved ones.
Services & Support
Golden Heart Home Care offers a variety of services designed to meet the unique needs of each client. These services include personal care, companionship, temporary respite care, dementia care, end-of-life care, and assistance with living placement. The company emphasizes a customizable approach, allowing families to adjust care plans as needs change. Care is available from a few hours a day to 24/7, depending on the client’s requirements.
Care Approach & Staff
The caregivers at Golden Heart are frequently described as kind, compassionate, and professional. Families have noted that the staff not only meet the physical care needs of clients but also provide emotional support, fostering a sense of family and connection. The administrative team is also recognized for their responsiveness and organizational skills, ensuring that care is delivered smoothly and effectively.
Who They Serve
Golden Heart Home Care primarily serves seniors who require assistance in their daily lives. The company has been instrumental in supporting families navigating challenging situations, such as hospice care and dementia. Many families have expressed gratitude for the peace of mind that comes from knowing their loved ones are receiving attentive and compassionate care.
Service Area
In addition to Dayton, Golden Heart Home Care provides services in the surrounding areas, including Kettering and Mason, Ohio. This broader service area allows them to reach more families in need of quality home care.
What Families Say
Families have shared overwhelmingly positive experiences with Golden Heart Home Care. Many reviewers highlight the exceptional care their loved ones received, noting the kindness and professionalism of the caregivers. One family mentioned the company’s ability to provide immediate assistance during a critical time, which was greatly appreciated. Another family expressed how the caregivers made a significant difference in their mother’s life, enhancing her quality of care at home.
Room for Improvement
While the majority of feedback is positive, there is a note regarding a specific experience with employee management that some found concerning. A former employee mentioned a negative experience related to job security, which may indicate room for improvement in staff communication and support.
Summary
Golden Heart Home Care in Dayton, Ohio, stands out for its commitment to providing compassionate and customizable home care services for seniors. With a dedicated team of caregivers and a responsive administrative staff, families can trust that their loved ones will receive the attention and care they deserve. The company’s focus on building relationships and supporting families through challenging times has earned them a strong reputation in the community.
