Overview
Girling Personal Care, located in Tyler, Texas, is dedicated to delivering high-quality, cost-effective home health care services. Their mission emphasizes enabling individuals to maintain their independence while receiving necessary support in the comfort of their homes.
Services & Support
Girling Personal Care offers a range of home health care services aimed at assisting clients in daily living activities. While specific services are not detailed in the provided text, the company aims to support individuals who wish to remain in their homes.
Care Approach & Staff
The care approach at Girling Personal Care seems to focus on providing assistance through caregivers. However, feedback from clients indicates significant concerns regarding staff professionalism and reliability. Some clients reported experiences of unresponsiveness and a lack of follow-through on promised services, which has led to frustration and dissatisfaction.
Who They Serve
Girling Personal Care serves individuals needing home health care assistance. This includes clients who may require support for daily activities, although the reviews suggest that the effectiveness and reliability of the services can vary.
Scheduling & Availability
Clients have expressed challenges in reaching the company for scheduling needs. Reports indicate difficulties in getting timely responses when assistance is required, with some stating that phone calls often go unanswered or are met with promises of callbacks that do not materialize.
What Families Say
Feedback from families highlights a mix of experiences with Girling Personal Care. While some employees are described as friendly and caring, numerous clients have voiced serious concerns about the overall service quality. Issues raised include unprofessional behavior, lack of communication, and inadequate follow-up care. Several clients noted that they felt neglected and that their health needs were not being adequately met, leading to feelings of frustration and disappointment.
Room for Improvement
There are notable areas for improvement at Girling Personal Care, particularly in communication and staff reliability. Clients have reported inconsistent service and a lack of accountability from the company, which has raised concerns about the overall effectiveness of the care provided.
Summary
In summary, Girling Personal Care in Tyler, Texas, aims to provide home health care services to support individuals in maintaining their independence. However, client feedback suggests significant challenges related to staff professionalism, communication, and service reliability. Families considering this provider may want to carefully evaluate their specific needs and experiences reported by others.
