Overview
Girling Health Care of New York, Inc, located in Brooklyn, New York, is dedicated to providing quality private care services for individuals in their homes or communities. Their offerings include personal care, companionship, skilled nursing, post-operative care, pediatric care, and specialized therapy services. The organization emphasizes a family-oriented approach, treating each patient as they would a family member.
Services & Support
Girling Health Care of New York provides a range of services tailored to meet the diverse needs of their clients. These services encompass skilled nursing, physical therapy, occupational therapy, speech therapy, and chronic care management. The agency aims to ensure that patients receive personalized and professional care in the comfort of their own homes.
Care Approach & Staff
The staff at Girling Health Care is described as compassionate and dedicated, with many clients highlighting the professionalism and kindness of specific therapists and nurses. For instance, clients noted the patience and caring nature of their physical therapists, which contributed to significant improvements in mobility and overall well-being. However, there have been concerns regarding the consistency and communication of some staff members, particularly in relation to scheduling and follow-up care.
Who They Serve
Girling Health Care primarily serves seniors and individuals requiring specialized medical attention, including those recovering from surgery or dealing with chronic conditions. They cater to patients who need assistance with daily activities as well as those requiring therapy services to improve their quality of life.
Service Area
The agency operates within Brooklyn, New York, providing home health care services to local residents. Their focus is on delivering personalized care to those within their immediate community.
Scheduling & Availability
Clients have expressed frustration regarding scheduling and communication. There have been multiple reports of missed appointments and lack of timely responses from the agency when clients attempted to reach out for assistance. This inconsistency has raised concerns about the reliability of their scheduling processes.
What Families Say
Feedback from families is mixed. While some praise the quality of care provided by specific therapists and nurses, others have reported significant issues with communication and service reliability. Instances of missed visits and unreturned calls have been highlighted, leading to dissatisfaction among clients seeking timely care for their loved ones.
Room for Improvement
Several reviews indicate a need for improvement in communication and scheduling practices. Clients have reported difficulties in reaching staff and receiving timely updates regarding care appointments. Enhancing these areas could significantly improve the overall experience for families relying on Girling Health Care for support.
Summary
Girling Health Care of New York, Inc. offers a variety of home health services focused on delivering compassionate care to patients in Brooklyn, New York. While many clients appreciate the dedication and professionalism of specific staff members, concerns regarding communication and scheduling have been noted. Addressing these issues may enhance the agency’s ability to meet the needs of families seeking reliable home health care.
