Overview
Focus Health – Fresno, located in Fresno, California, is a home health care provider established in 1995. The organization offers a comprehensive, patient-centered post-acute care program aimed at facilitating a smooth transition for patients following an in-patient stay. Their services begin during hospitalization and extend through the patient’s discharge to home.
Services & Support
Focus Health – Fresno provides a range of home health services, including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and in-home aide services. Their approach emphasizes patient education, collaboration with primary care providers, and assistance with medication reconciliation and home modifications.
Care Approach & Staff
The care transition teams at Focus Health work closely with physicians to coordinate all aspects of patient care, focusing on helping individuals regain their independence. Reviews indicate that the office employees and physical therapy staff are often described as congenial, thorough, and efficient, contributing positively to the overall patient experience.
Who They Serve
Focus Health – Fresno serves individuals recovering from illnesses at home, those transitioning from hospitals or skilled nursing facilities, and patients needing specialized treatment for various conditions, including Alzheimer’s Disease, Dementia, and Arthritis.
Scheduling & Availability
Some families have expressed concerns regarding the organization and timeliness of scheduling. Instances of late arrivals and disorganization in planning visits have been reported, with patients experiencing difficulties related to scheduling conflicts and territory management.
What Families Say
Families have shared mixed experiences with Focus Health – Fresno. While some have praised the competence and caring nature of the physical and occupational therapy staff, others have highlighted issues with communication and scheduling, indicating a need for improved organization in managing appointments and patient visits.
Room for Improvement
Feedback suggests that there is room for improvement in the organization of scheduling and communication. Several families noted that the lack of a clear plan and repeated calls and texts from staff contributed to a frustrating experience.
Summary
Focus Health – Fresno offers a range of home health services with a patient-centered approach aimed at supporting individuals during their recovery process. While many families appreciate the quality of care provided by the staff, concerns regarding scheduling and communication have been noted, indicating areas for potential improvement.
