Overview
FirstLight Home Care of Southern Hillsborough County, located in Riverview, Florida, is a dedicated provider of home care services aimed at delivering reliable and compassionate support to adults in need. The agency caters to a diverse clientele, including seniors, veterans, individuals living with dementia, and those recovering from illness or surgery. Their mission is to ensure that families have peace of mind by providing 24-hour care that enhances the quality of life for their loved ones.
Services & Support
FirstLight Home Care offers a range of services designed to assist individuals with daily tasks and personal care. Their caregivers provide companionship, help with laundry, transportation, medication reminders, and personal hygiene. The agency emphasizes a personalized approach to care, allowing clients to receive support in the comfort of their own homes.
Care Approach & Staff
The caregivers at FirstLight are frequently described as attentive, compassionate, and dedicated to providing high-quality care. Families have expressed appreciation for the professionalism and kindness of the staff, including the client care manager and scheduling team. The agency’s commitment to effective communication and support is noted, with caregivers and schedulers working collaboratively to meet the needs of clients and their families.
Who They Serve
FirstLight Home Care serves a variety of clients, including seniors, veterans, and adults facing challenges due to illness or recovery. The agency is particularly noted for its ability to provide care for those living with dementia, ensuring that clients receive the attention and support they need during difficult times.
Service Area
FirstLight Home Care of Southern Hillsborough County proudly serves Riverview, Valrico, Brandon, and Sun City Center, along with other areas in Southern Hillsborough County.
What Families Say
Families have shared positive experiences with FirstLight, highlighting the compassionate nature of the caregivers and the supportive scheduling team. Many families express gratitude for the assistance provided, noting that the staff’s attentiveness has greatly improved their loved ones’ quality of life. The agency is frequently recommended for its reliability and the high level of care provided.
Room for Improvement
Some families have noted challenges with filling evening and weekend shifts, indicating that these time slots can be harder to staff consistently. However, overall satisfaction with the quality of care remains high.
Summary
FirstLight Home Care of Southern Hillsborough County stands out for its compassionate approach and dedicated staff, providing essential support to families in Riverview and surrounding areas. With a commitment to personalized care and open communication, the agency has established itself as a trusted resource for those in need of home health care services.