Overview
FirstLight Home Care of East Lansing, located in Okemos, Michigan, is dedicated to providing reliable and compassionate care for adults needing extra support. They serve a diverse clientele, including seniors, veterans, and individuals with dementia, as well as those recovering from illness or surgery. Their mission is to enhance the quality of life for clients while offering peace of mind to families.
Services & Support
FirstLight Home Care offers a variety of in-home caregiving services tailored to individual needs. Their caregivers provide companionship and assistance with daily tasks such as laundry, transportation, medication reminders, and personal hygiene. The company emphasizes creating personalized care plans through complimentary home assessments, ensuring that each client receives the support they require in the comfort of their own home.
Care Approach & Staff
The staff at FirstLight Home Care is frequently described as compassionate, reliable, and dedicated. Caregivers are noted for their ability to engage clients, particularly those with challenging conditions such as dementia. Families have expressed appreciation for the positive energy and cheerful demeanor of the caregivers, who often go above and beyond to ensure their clients feel supported and cared for.
Who They Serve
FirstLight Home Care serves a wide range of individuals, including seniors, veterans, and adults living with dementia. They focus on providing care for those who need assistance in their daily lives, whether due to age, health issues, or recovery from an illness or surgery. The company aims to create a nurturing environment that fosters both physical and emotional well-being.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with FirstLight Home Care. Many highlight the caring nature of the staff and the meaningful connections formed between caregivers and clients. One family noted that their mother, who has Lewy Body Dementia, has developed a strong bond with her caregiver, who helps her engage and find joy despite her chronic pain. Others appreciate the personalized attention and support provided, stating that caregivers treat clients as family.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding consistency in staffing. A few families reported instances of no-call/no-show situations and caregivers who were not adequately informed about client needs. These issues suggest that there may be room for improvement in communication and staff training.
Summary
FirstLight Home Care of East Lansing offers compassionate and reliable home care services in Okemos, Michigan. With a focus on individual needs and personalized care plans, they provide support for a variety of clients, including those with dementia. Families consistently praise the dedication and kindness of the caregivers, though some have noted areas for improvement in staffing consistency. Overall, FirstLight is regarded as a valuable resource for families seeking in-home care for their loved ones.
