Overview
Firstat Nursing Services, located in Fort Lauderdale, Florida, provides a range of home health care services to meet the needs of patients. The company accepts various payer sources, including Medicare, Commercial and HMO Insurance plans, Managed Care, and Private Pay. Their offerings include skilled nursing care, medication management, rehabilitation services, and more.
Services & Support
Firstat Nursing Services offers a comprehensive suite of services designed to support patients in their homes. These services include assistance with activities of daily living, transportation, bathing and grooming, meal preparation, and skilled nursing care. Additionally, they provide specialized care such as wound care, diabetic care, infusion therapy, and cardiac assessments. Their RN Care Management division is noted for its effectiveness in coordinating care and providing advocacy with medical providers.
Care Approach & Staff
The staff at Firstat is frequently described as professional and compassionate. Clients have noted the effectiveness of the Care Transition Managers, who are praised for their responsiveness and ability to simplify the process of enrolling in services. Home health aides and nurses are also recognized for their competence and dedication to patient care, ensuring that individuals receive the support they need in a respectful manner.
What Families Say
Feedback from families highlights a mix of experiences with Firstat Nursing Services. Many clients express gratitude for the care provided, emphasizing the professionalism and compassion of the staff. Positive comments include descriptions of staff being “superb” and “fantastic” in their roles. However, there are some reports of issues with management effectiveness, including concerns about late arrivals and scheduling errors, which led to dissatisfaction for a few families.
Room for Improvement
Some families have noted challenges with management effectiveness at Firstat Nursing Services. Instances of late arrivals and scheduling mistakes have been mentioned, which impacted the overall experience for certain clients. Addressing these operational issues could enhance service reliability and client satisfaction.
Summary
Overall, Firstat Nursing Services in Fort Lauderdale, Florida, offers a broad range of home health care services with a focus on compassionate and professional care. While many families appreciate the quality of care provided by the staff, there are areas for improvement regarding management and scheduling that could benefit from attention.
