Overview
FIRST at Home Palm Beach (In-Home Nursing & Private Care), located in Palm Beach, Florida, provides a range of home health care services designed to assist individuals recovering from surgery or managing health issues. With a focus on personalized care, they create customized care plans supervised by Registered Nurses to meet the specific needs of their clients.
Services & Support
The services offered by FIRST at Home include post-hospitalization care, physical therapy, and personal care through Certified Nursing Assistants (CNAs) and Home Health Aides (HHAs). They also provide specialized services for Alzheimer’s and dementia care, ensuring the safety and well-being of patients. The agency is dedicated to delivering compassionate and reliable support, allowing individuals to recover in the comfort of their own homes.
Care Approach & Staff
FIRST at Home emphasizes a compassionate approach in their care delivery. The staff, including nurses and physical therapists, are described as knowledgeable, professional, and attentive to the needs of their clients. Reviewers have highlighted the exceptional communication and responsiveness of the team, which contributes to a positive care experience.
Who They Serve
The agency serves a diverse clientele, including individuals recovering from orthopedic surgeries, such as knee and hip replacements, as well as those in need of ongoing support for chronic conditions. Families have expressed satisfaction with the care provided to their loved ones, noting the comfort and safety experienced during recovery.
What Families Say
Families have shared positive experiences with FIRST at Home, praising the staff for their professionalism and compassion. Many reviewers noted the effectiveness of the physical therapy and nursing care, with some stating that the care received significantly aided in recovery. The agency has been described as a lifesaver, with families feeling grateful for the support provided.
Room for Improvement
While many families have expressed high satisfaction, a few reviews indicated that transitions between aides can sometimes cause initial concerns. However, the agency has been noted for its ability to match clients with suitable caregivers effectively.
Summary
FIRST at Home Palm Beach is recognized for its commitment to high-quality, compassionate home health care. With a range of services tailored to individual needs and a dedicated staff, they provide essential support for patients and their families during recovery. The positive feedback from families reflects the agency’s focus on delivering exceptional care in a comfortable environment.