Overview
Family and Friends Home Care, LLC, located in Youngstown, Ohio, is dedicated to providing both non-medical and medical home health staffing services. Their mission focuses on enriching the lives of clients, particularly veterans and their families. The organization emphasizes the importance of partnerships with healthcare professionals to ensure that clients receive the highest quality of care in the comfort of their homes.
Services & Support
Family and Friends Home Care offers a range of services designed to meet the diverse needs of their clients. They provide both non-medical assistance and medical staffing, ensuring that individuals receive the support necessary for their well-being. The organization is particularly committed to serving veterans, acknowledging their unique needs and experiences.
Care Approach & Staff
The staff at Family and Friends Home Care are described as caring and professional, with a strong commitment to treating clients as family. The organization’s vision is to ensure that clients feel valued and supported, going beyond standard caregiving to foster meaningful relationships. However, some reviews indicate that there may be occasional lapses in communication regarding scheduling and staffing.
Who They Serve
Family and Friends Home Care primarily serves veterans and their families, recognizing the importance of providing tailored support to this community. Their focus on veterans is reflected in their commitment to assist with various needs, including home care and navigating claims.
What Families Say
Reviews of Family and Friends Home Care are mixed. Many families express appreciation for the compassionate care and dedication of the staff, particularly in their support of veterans. However, some families have raised concerns about communication issues, particularly regarding notifications when aides are unable to attend scheduled shifts. While some clients have reported positive experiences, others have noted a lack of professional communication in certain situations.
Room for Improvement
Feedback indicates that there are areas for improvement, particularly in communication regarding scheduling and staffing changes. Some families have expressed a desire for better notification when caregivers cannot make it to appointments. Additionally, a few clients mentioned that they had not seen a nurse for an extended period, highlighting a potential gap in service delivery.
Summary
Overall, Family and Friends Home Care, LLC in Youngstown, Ohio, strives to provide compassionate and dedicated care, especially for veterans and their families. While many clients appreciate the staff’s commitment and the organization’s mission, there are opportunities for improvement in communication and service consistency. Families considering this provider may find value in their personalized approach but should be aware of potential scheduling challenges.
