Overview
Familiar Surroundings Home Care, located in San Jose, California, is a family-owned agency dedicated to providing compassionate in-home care for individuals of all ages. With over 15 years of experience serving the community, the agency emphasizes the importance of building trusted relationships between clients and caregivers to maintain independence within the comfort of familiar surroundings.
Services & Support
Familiar Surroundings Home Care offers a range of services designed to support clients in their daily lives. These services include personal care assistance, companion care, meal preparation, medication reminders, transportation, and light housekeeping. A notable focus of their care team is specialized dementia and Alzheimer’s care, where trained caregivers provide structured routines, safety supervision, and emotionally supportive companionship.
Care Approach & Staff
The staff at Familiar Surroundings Home Care is frequently described as professional, polite, and compassionate. Families have expressed appreciation for the effective communication from managers and office staff, who are noted for their understanding and willingness to assist. Caregivers are trained in accordance with applicable regulations and undergo background checks, ensuring a trustworthy experience for families seeking care for their loved ones.
Who They Serve
Familiar Surroundings Home Care serves a diverse range of clients, including seniors and individuals with varying care needs. Many families have shared positive experiences, particularly in how caregivers have effectively supported those with dementia, helping them feel more comfortable and engaged.
Service Area
Based in San Jose, Familiar Surroundings Home Care is well-positioned to serve clients throughout Santa Clara County, including areas such as Palo Alto, Sunnyvale, and Cupertino. Their location allows for efficient service delivery across the region.
What Families Say
Families consistently highlight the positive experiences they have had with Familiar Surroundings Home Care. Many reviews commend the caregivers for their professionalism and kindness, noting that they have become an integral part of the family. One family shared their gratitude for the care provided during a challenging time, emphasizing the compassionate support received.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding the experience level of certain caregivers. A few reviews mentioned instances where caregivers did not meet expectations, leading to requests for replacements.
Summary
Familiar Surroundings Home Care is a trusted provider of in-home care services in San Jose, California. With a focus on building strong relationships and a compassionate approach to care, families have found their services invaluable. The agency’s commitment to quality and personalized support makes them a notable choice for families seeking home care solutions.
