Overview
Faith Home Healthcare, located in Yucca Valley, California, provides professional in-home health care services that enable clients to remain safely and comfortably in their own homes. The company offers a variety of healthcare services delivered by skilled practical and registered nurses.
Services & Support
Faith Home Healthcare offers a range of services including wound care, post-surgical care, senior in-home personal care, and specialized care for Alzheimer’s and dementia patients. They also provide catheter care, IV and respiratory treatments, and infusion therapy, ensuring that clients receive comprehensive and professional care.
Care Approach & Staff
The caregivers at Faith Home Healthcare are described as compassionate and understanding, treating clients with dignity and respect. Many families have expressed satisfaction with the care provided, highlighting the positive experiences they had with their assigned caregivers.
What Families Say
While some families have had positive experiences with the caregivers, noting their compassion and understanding, others have reported issues with the reliability of service. There were multiple instances where appointments with physical therapists were scheduled but not honored, leading to frustration among clients. Communication has been cited as a concern, with some clients feeling that their calls went unanswered after experiences of missed appointments.
Room for Improvement
There are notable concerns regarding the consistency of service delivery, particularly with appointment scheduling and communication. Some clients have expressed dissatisfaction with the lack of follow-through on scheduled appointments, which has impacted their overall experience with the agency.
Summary
Faith Home Healthcare provides a variety of in-home health care services in Yucca Valley, California, with a focus on compassionate care. While many families appreciate the quality of care from the staff, issues with appointment reliability and communication have been highlighted as areas needing improvement. Families considering this provider may want to weigh these factors in their decision-making process.