Overview
Enterprise Home Care, located in Akron, Ohio, is a locally-owned and operated agency specializing in non-medical home care services. They focus on providing a variety of in-home care solutions tailored to meet the individual needs of clients in the Summit County area and beyond, including Portage, Stark, and Medina Counties.
Services & Support
Enterprise Home Care offers a range of services designed to assist seniors and individuals in need of support to maintain their independence at home. Their services include personalized care plans that are customized to fit each client’s unique requirements and budget. The agency emphasizes a collaborative approach, working closely with clients and their families to assess care needs and develop suitable plans.
Care Approach & Staff
The staff at Enterprise Home Care are described as dedicated and passionate about providing quality care. They focus on creating a supportive environment for clients, ensuring that their needs are met effectively. The agency’s commitment to individualized care is evident in their approach, where each client receives attention tailored to their specific circumstances.
Who They Serve
Enterprise Home Care primarily serves seniors and individuals who wish to remain independent in their own homes. Their services are designed to assist those who may require additional support due to age, illness, or disability.
Service Area
The agency operates in Akron, Ohio, and extends its services throughout Summit, Portage, Stark, and Medina Counties. This broad service area allows them to reach a diverse clientele in need of home care assistance.
Scheduling & Availability
Enterprise Home Care offers flexible scheduling options, with no additional costs for evening and weekend services. This flexibility helps accommodate the varying needs of clients and their families.
Insurance & Billing
The agency works with various types of insurance and programs, including long-term care insurance and other reimbursement options. They assist clients in determining their eligibility for coverage and help navigate the billing process.
What Families Say
Feedback from clients indicates a mix of experiences. Some have reported challenges with administrative aspects, such as issues with time sheets and payment processes. This suggests that while the care provided may be satisfactory, there are areas in the operational side that could benefit from improvement.
Room for Improvement
Several clients have expressed concerns regarding administrative issues, particularly related to billing and payment processes. Addressing these operational challenges could enhance the overall client experience.
Summary
Enterprise Home Care in Akron, Ohio, is dedicated to providing personalized non-medical home care services to seniors and individuals in need. With a focus on tailored care plans and flexibility in scheduling, they aim to support clients in maintaining their independence. While many families appreciate the compassionate care, there are noted areas for improvement in administrative processes that could enhance client satisfaction.
