Overview
Elara Caring, located in Longview, Texas, provides in-home hospice care and personal care services to support individuals with daily living tasks. Their mission is to help clients maintain independence at home while ensuring safety and comfort.
Services & Support
Elara Caring offers a range of in-home care services tailored to meet the needs of their clients. These services include assistance with bathing, incontinence care, feeding, medication reminders, light housekeeping, and 24/7 care. Their team of qualified home health professionals is dedicated to making life easier for those they serve. They also work with various payment options, including insurance, private pay, Medicaid, and veterans’ programs, to ensure affordable care.
Care Approach & Staff
The staff at Elara Caring are frequently described as compassionate and professional. Many reviews highlight the caring nature of the team, particularly noting the kindness and empathy shown by staff members. The agency is under new supervision, which has been positively received, and clients appreciate the timely resolution of any issues that arise.
Who They Serve
Elara Caring serves individuals who require assistance with daily living activities, particularly those in need of hospice care and personal support. Their services are designed for clients who may face challenges related to aging, illness, or disability.
What Families Say
Feedback from families reflects a mix of experiences. Many clients express satisfaction with the compassionate care provided, highlighting the dedication of staff members. However, there are also concerns raised about specific incidents, indicating that while many have had positive interactions, some have reported issues that detracted from their overall experience.
Room for Improvement
While many families appreciate the care provided, there have been reports of instances where personal items were taken by caregivers. This feedback suggests a need for improved oversight and staff training to ensure the safety and trust of clients.
Summary
Elara Caring in Longview, Texas, offers a variety of in-home care services, focusing on compassion and professionalism. While many families express gratitude for the support their loved ones receive, there are notable concerns that highlight areas for improvement. Overall, Elara Caring aims to provide a supportive environment for individuals in need of personal and hospice care.
