Overview
Elara Caring, located in Farmington, Missouri, is one of the nation’s largest providers of home-based care. With a presence in 16 states, Elara Caring employs approximately 26,000 caregivers across more than 200 locations, serving over 60,000 patients and their families daily. The Farmington team focuses on offering a wide range of clinical home health services aimed at recovery, rehabilitation, and health education.
Services & Support
Elara Caring provides a variety of skilled home health services tailored to meet the needs of patients in their homes. These services include physical therapy and other clinical support designed to facilitate recovery and enhance health education.
Care Approach & Staff
The staff at Elara Caring are frequently described as compassionate and patient. Many families have expressed appreciation for the kindness and helpfulness of the caregivers, particularly highlighting the dedication of specific staff members. However, there have been concerns regarding reliability and consistency in service delivery.
Who They Serve
Elara Caring serves a diverse range of patients, including those recovering from surgeries and individuals in need of ongoing home health support. The focus is on providing care to elderly patients and those requiring rehabilitation services.
Room for Improvement
Some families have reported issues with the reliability of physical therapy services, noting instances where scheduled visits were missed or canceled without sufficient communication. Additionally, there have been concerns about the responsiveness of the office when issues arise, particularly regarding the scheduling of caregivers.
What Families Say
Feedback from families indicates a mixed experience with Elara Caring. While many appreciate the quality of care provided by certain staff members, others have expressed frustration with missed appointments and lack of communication from the office. Some families have noted that the care was not consistent, particularly on weekends, which led to significant dissatisfaction.
Summary
Elara Caring in Farmington, Missouri, offers a wide range of home health services with a focus on recovery and rehabilitation. While many families commend the compassionate nature of the staff, there are notable concerns regarding reliability and communication, particularly related to scheduling and service consistency. Families considering Elara Caring may want to weigh these factors when evaluating their options for home health care.
