Overview
Egan at Home, located in Metairie, Louisiana, provides in-home personal care services for the elderly and disabled. Their offerings include assistance with activities of daily living, companionship, and transportation services, all aimed at ensuring comfort and support in the home environment.
Services & Support
Egan at Home offers a range of services designed to meet the needs of their clients. These services include personal care such as bathing, dressing, and grooming, as well as incontinence care and mobility assistance. They also provide companionship through social interaction and activities, respite care for family caregivers, meal preparation, and medication reminders. Additionally, Egan at Home assists with transportation for errands, doctor’s appointments, and therapy sessions.
Care Approach & Staff
The caregivers at Egan at Home are frequently described as compassionate, professional, and attentive. Many families have noted the kindness and dedication of the staff, emphasizing their ability to create a supportive environment for clients. The company aims to maintain a reliable home care team, although some families have expressed concerns about staffing shortages leading to unreliable service at times.
Who They Serve
Egan at Home primarily serves elderly and disabled clients who require assistance with daily activities and personal care. They have provided care for individuals recovering from serious health events, such as strokes, and have been recognized for their ability to cater to the unique needs of each client.
What Families Say
Feedback from families highlights the positive experiences with Egan at Home, particularly regarding the quality of care provided by the caregivers. Many families have expressed gratitude for the support received during challenging times, noting that the staff often goes above and beyond to ensure their loved ones are well cared for. However, there are mentions of concerns regarding the company’s ability to consistently provide reliable staffing, which has left some clients feeling anxious about their care.
Room for Improvement
While many families commend the quality of care from the individual caregivers, there are recurring concerns about the company’s staffing and scheduling reliability. Some families have reported instances where caregivers were not available, leaving clients without the necessary support. Addressing these staffing challenges may enhance the overall experience for clients and their families.
Summary
Egan at Home offers valuable in-home care services in Metairie, Louisiana, with a focus on personal care and companionship for elderly and disabled individuals. While the caregivers receive high praise for their compassion and professionalism, the company faces challenges with staffing reliability that have affected some clients’ experiences. Overall, Egan at Home is recognized for their dedication to meeting the needs of their clients during difficult times.
