Overview
Divine Care of Indiana, LLC, located in Indianapolis, Indiana, is a licensed Personal Service Care Agency that provides home care services to seniors and individuals in need of assistance. Their offerings include support for the elderly, physically challenged individuals, and those recovering from hospital stays, as well as specialized care for Alzheimer’s and dementia patients. The agency emphasizes a commitment to quality care grounded in Christian values, focusing on compassion, humility, and professionalism.
Services & Support
Divine Care of Indiana, LLC offers a range of personal care services designed to assist clients in their homes. They provide both short-term recovery assistance and long-term care, catering to various needs. The agency aims to deliver exceptional service as a standard in the personal care industry, ensuring that clients receive the support they require.
Care Approach & Staff
The staff at Divine Care of Indiana, LLC are described as genuinely kind professionals. However, there have been concerns regarding the communication abilities of some caregivers, with reports indicating that several staff members were not proficient in English. While some clients have noted positive experiences with certain caregivers, there have been significant issues reported with others, including concerns about reliability and professionalism.
Who They Serve
Divine Care of Indiana, LLC serves a diverse clientele, including the elderly, individuals with physical challenges, and those recovering from medical procedures. They also cater to clients with Alzheimer’s and dementia, aiming to provide tailored support for those with specific care needs.
Service Area
The agency provides services primarily in Indianapolis and extends its care to surrounding areas such as Carmel, Greenwood, Avon, and other locations throughout Central Indiana.
What Families Say
Feedback from families has been mixed. While some clients have praised the kindness and professionalism of certain staff members, others have expressed serious concerns about the quality of care and communication barriers. Specific incidents have raised alarms about caregiver reliability and safety, prompting some clients to seek external support and file complaints.
Room for Improvement
There are notable areas for improvement at Divine Care of Indiana, LLC. Issues related to caregiver communication skills, reliability, and responsiveness to client needs have been highlighted in reviews. Addressing these concerns may enhance the overall quality of care provided.
Summary
Divine Care of Indiana, LLC offers a variety of home care services in Indianapolis, Indiana, aimed at supporting seniors and individuals in need. While the agency is grounded in compassionate values and has some dedicated staff, challenges related to communication and caregiver reliability have been reported. Families considering this agency may want to weigh both the positive experiences and the concerns shared by clients.
