Overview
Cornerstone Caregiving, located in Louisville, Kentucky, is a home care provider dedicated to assisting seniors with a range of services. With a leadership team that boasts decades of experience in at-home senior care, they aim to enhance the quality of life for their clients while allowing them to maintain independence in their own homes.
Services & Support
Cornerstone Caregiving offers a variety of services tailored to meet the needs of their clients. Their offerings include support for activities of daily living, dementia care, palliative care, and 24-hour at-home support. They also provide respite services, hospice support, and hospital recovery care. Their caregivers focus on not only assisting with daily tasks but also on building personal connections with clients to enhance their overall experience.
Care Approach & Staff
The caregivers at Cornerstone Caregiving are described as compassionate and dedicated, with a focus on understanding each client’s unique needs. The management emphasizes personal communication, with leadership actively engaging with families to ensure that care is tailored appropriately. One family noted that the Operating Director was readily available for phone conversations, which they found reassuring during a challenging time.
Who They Serve
Cornerstone Caregiving primarily serves seniors, including those with disabilities, and offers specialized services for veterans. They aim to provide care that is respectful of the clients’ needs and preferences, ensuring a comfortable and supportive environment.
Room for Improvement
Some families have expressed concerns about the reliability of caregiver attendance. Instances of missed appointments and a lack of follow-up for consistent caregiver assignments were noted. These issues highlight a need for improved management of caregiver schedules and better communication regarding service availability.
Summary
Overall, Cornerstone Caregiving is committed to providing compassionate and professional home care services in Louisville, Kentucky. While many families have appreciated the kindness and responsiveness of the staff, there are areas for improvement regarding caregiver consistency and management oversight. Families considering Cornerstone Caregiving may find a supportive environment for their loved ones, but should be aware of potential challenges in service reliability.
