Overview
Consumer Direct Care Network Montana, located in Missoula, Montana, provides quality in-home caregiving and nursing services to families and individuals of all ages. Their mission is to help people remain safe, healthy, and independent in their homes and communities. With a focus on personalized care, they cater to older adults, children, and individuals with physical, intellectual, or developmental disabilities.
Services & Support
Consumer Direct Care Network offers a range of services, including in-home caregiving, nursing services, and physical therapy. They also provide personal alert systems to enhance independence, ensuring clients have access to help 24/7. Their commitment to understanding individual home care needs allows them to tailor their services to meet the specific requirements of each client.
Care Approach & Staff
The staff at Consumer Direct Care Network is often described as compassionate and dedicated. Reviews highlight the supportive environment and the company’s emphasis on valuing both employees and clients. Many caregivers are noted for going above and beyond in their roles, fostering a culture of care that resonates with both clients and staff alike.
Who They Serve
Consumer Direct Care Network serves a diverse clientele, including older adults, children, and individuals with various disabilities. Their focus is on providing care that allows these individuals to maintain their independence and quality of life within their own homes.
Service Area
While the company is headquartered in Missoula, Montana, they provide services throughout the state, ensuring that families across Montana can access their in-home care and support.
What Families Say
Families have expressed appreciation for the professionalism and reliability of the services provided. Many reviews commend the company for its commitment to caring for both clients and employees like family. However, there are some concerns about communication, with a few families noting issues with phone call responses.
Room for Improvement
Some feedback indicates that the company has become more corporate over time, which may have affected their person-centered approach and compassion. This sentiment has been echoed by a few individuals who feel that the company could enhance its focus on individualized care.
Summary
Consumer Direct Care Network Montana is dedicated to providing comprehensive in-home care services across the state. With a strong emphasis on compassionate care and supporting independence, they cater to a wide range of clients. While many families appreciate the quality of service, ongoing concerns about communication and the overall corporate approach suggest areas for potential improvement.
