Overview
Companions & Home Helpers LLC, located in West Hartford, Connecticut, specializes in providing non-medical in-home care services. Their offerings include elder care, senior care, post-natal care for new mothers, and patient rehabilitation care. The company prides itself on flexibility, allowing families to arrange care from a few hours per week up to 24 hours per day, tailored to individual needs.
Services & Support
Companions & Home Helpers LLC offers a range of non-medical services designed to support clients in their homes. These services include assistance with daily living activities, companionship, and rehabilitation care. The caregivers are employees of the company, ensuring they are thoroughly screened, trained, bonded, and insured. This structure aims to provide reliable and courteous care to clients.
Care Approach & Staff
The staff at Companions & Home Helpers LLC is noted for their compassionate approach and professionalism. Many reviews highlight the caregivers’ punctuality and their ability to meet the specific needs of clients. The company fosters a supportive environment, with employees expressing satisfaction in being part of a team that feels like family. This culture is reflected in the care provided, which is described as attentive and respectful.
Who They Serve
Companions & Home Helpers LLC serves a diverse clientele, including seniors, new mothers, and individuals requiring assistance after hospitalization. Their services are designed to cater to those needing companionship and support in daily activities, ensuring that clients receive the care they need in a familiar environment.
What Families Say
Families have shared positive experiences with Companions & Home Helpers LLC, praising the caregivers for their kindness and the company’s responsiveness. Many appreciate the timely arrival of caregivers and the overall quality of care provided. However, some reviews mention challenges with communication and scheduling, indicating that there may be occasional organizational issues.
Room for Improvement
While many families have had positive experiences, there are mentions of communication challenges and unorganized scheduling. Some clients expressed concerns about staff interactions, suggesting that improvement in these areas could enhance overall satisfaction.
Summary
Companions & Home Helpers LLC in West Hartford, Connecticut, offers flexible non-medical in-home care services with a focus on compassion and reliability. Their caregivers are trained and dedicated to meeting the needs of clients, creating a supportive atmosphere. While many families report positive experiences, addressing communication and scheduling issues could further improve their service.
