Overview
Community Caregivers, located in Cuyahoga Falls, Ohio, is a locally and family-owned home health care agency that has been serving communities in Northeast Ohio since 2008. They provide a range of services including nursing, therapy, and aide services, catering to patients under Medicare, Medicaid, the Veteran’s Administration, and various commercial insurances. With a commitment to advocacy and education in the home health industry, Community Caregivers aims to ensure that patients receive quality care in the comfort of their own homes.
Services & Support
Community Caregivers offers a variety of services tailored to meet the needs of their clients. Their skilled services include nursing, therapy, and aide services, with registered nurses (RNs) and licensed practical nurses (LPNs) available for initial assessments and ongoing evaluations. Personal care services are available 24/7, which encompass hands-on assistance with daily activities such as bathing, toileting, and medication reminders. Additionally, they provide household help, including light homemaking, meal preparation, errand assistance, and pet care, ensuring a clean and safe environment for their clients.
Care Approach & Staff
The staff at Community Caregivers is described as friendly and down-to-earth, contributing to a welcoming atmosphere for clients and their families. The agency prides itself on employing individuals with first-hand experience in direct care or caregiving, which enhances their understanding and compassion towards clients’ needs. All field staff are trained, licensed, certified, insured, and background-checked to ensure the highest standards of care.
What Families Say
Reviews highlight the positive demeanor of the staff and the cleanliness of the facilities, with many families expressing their appreciation for the care received. However, some families have reported challenges with communication, specifically regarding timely follow-ups and responses to inquiries. While many families recommend the agency, there are mentions of instances where potential clients did not receive the expected level of responsiveness.
Room for Improvement
Despite the overall positive feedback regarding staff interactions, there have been some concerns about communication delays, particularly in returning calls and emails. Addressing these issues may enhance the experience for future clients.
Summary
Community Caregivers in Cuyahoga Falls, Ohio, offers a comprehensive range of home health care services, emphasizing skilled nursing, therapy, and personal care. With a dedicated and experienced staff, they strive to provide quality care tailored to individual needs. While many families commend their friendly service, improving communication responsiveness could further enhance client satisfaction.
