Overview
Community Care Home Health Services (Buffalo), located in Buffalo, New York, is a licensed home care agency that has been serving the community since 1986. The agency provides both medical and non-medical long-term, mid-term, and short-term in-home care to elderly individuals and those in need, including support for recovery from injuries, illnesses, or surgeries. Community Care emphasizes compassionate caregiving and quality service as part of its mission.
Services & Support
Community Care offers a wide range of home care services tailored to meet individual needs. This includes ongoing care for patients as well as assistance for those recovering from various health challenges. The agency also participates in the Consumer Directed Personal Assistance Program, which allows clients to choose their caregivers, including family members or friends, providing flexibility in care options.
Care Approach & Staff
The staff at Community Care is noted for being knowledgeable, professional, and dedicated to their clients. Many families have expressed satisfaction with the care their loved ones receive, highlighting the respectful and helpful nature of the caregivers. The agency prides itself on having a team that goes the extra mile to ensure clients are well cared for.
Who They Serve
Community Care serves a diverse clientele, primarily focusing on the elderly and individuals requiring assistance with daily living activities. The agency is committed to enhancing the quality of life for its clients through tailored care solutions.
What Families Say
Families have shared positive experiences regarding the care provided by Community Care. Many have praised the professionalism and dedication of the staff, noting their ability to communicate effectively and respond promptly to needs. However, some reviews indicate challenges with consistency in filling shifts, as there have been instances where aides did not show up or hours were not filled as expected.
Room for Improvement
While many families appreciate the services provided, there have been reports of inconsistency in staffing, with some aides calling off or not showing up. This has led to concerns about the reliability of service over time.
Summary
Community Care Home Health Services (Buffalo) is a well-established agency in Buffalo, New York, known for its compassionate caregiving and commitment to quality home care. With a range of services tailored to individual needs, the agency strives to enhance the lives of its clients. While many families report satisfaction with the care received, some have noted challenges with staffing consistency that may impact service reliability.
