Overview
Comfort of Home Healthcare, located in St Joseph, Missouri, is dedicated to transforming lives by providing high-quality home care with compassion and professionalism. Founded from a personal need for in-home care, the organization emphasizes putting families first and delivering support during challenging times.
Services & Support
Comfort of Home Healthcare offers a range of home care services, including assistance for seniors and individuals with disabilities. They also provide support in transitioning to hospice care when necessary, ensuring that clients receive the appropriate level of care during critical moments.
Care Approach & Staff
The organization prides itself on its compassionate approach to care. Staff members are described as friendly and supportive, with some clients noting positive experiences with specific team members, such as a nurse who conducted a medication aide class. However, there have been mixed reviews regarding the responsiveness and professionalism of the office staff, with some families expressing dissatisfaction with the communication from administrative personnel.
Who They Serve
Comfort of Home Healthcare primarily serves seniors and individuals with disabilities who require assistance in their daily lives. They aim to provide a comforting presence for families navigating the complexities of care during stressful times.
Service Area
The main office is located at 3723 Beck Rd., St. Joseph, MO 64506, and they also have a presence in Gladstone, MO, which expands their ability to serve clients in the surrounding areas.
What Families Say
Feedback from families highlights a mix of experiences. While some clients have expressed gratitude for the compassionate care provided, particularly in critical situations, others have reported issues with the office staff’s communication and responsiveness. Positive remarks about the care received have been contrasted by frustrations regarding administrative interactions.
Room for Improvement
Several reviews indicate that there is room for improvement in the communication and responsiveness of the office staff. Families have noted experiences where they felt their concerns were not adequately addressed or taken seriously, suggesting a need for better support in this area.
Summary
Comfort of Home Healthcare in St Joseph, Missouri, aims to provide compassionate and professional home care services to seniors and individuals with disabilities. While many families appreciate the care received, particularly in critical situations, there are noted concerns regarding the responsiveness of the administrative staff. Overall, the organization is committed to supporting families in times of need, although improvements in communication may enhance the overall experience.
