Overview
ComForCare Home Care of Lancaster, located in Lancaster, Pennsylvania, provides 24/7 live-in care services for elderly individuals and those with disabilities. The agency focuses on helping clients maintain their independence through personalized care consultations conducted by trained professionals.
Services & Support
ComForCare offers a range of home care services designed to meet the needs of its clients. These include assistance with daily living activities, companionship, and specialized care for individuals with conditions such as dementia. The agency emphasizes matching caregivers with clients to ensure comfort and a familial bond, which many families find beneficial.
Care Approach & Staff
The caregivers at ComForCare are often described as compassionate and dedicated. Many staff members express a strong commitment to their roles, viewing their work as not just a job but a calling. They strive to create a supportive environment for clients, treating them as family. However, some feedback indicates that there may be challenges with communication and professionalism within the office.
Who They Serve
ComForCare serves a variety of clients, particularly the elderly and individuals with disabilities. Families seeking assistance for loved ones with specific needs, such as dementia, have reported that the agency provides significant relief and support in managing care.
What Families Say
Families have shared mixed experiences with ComForCare. While many express gratitude for the support and dedication of the caregivers, some have raised concerns about the professionalism of office staff and communication issues. Positive remarks highlight the strong relationships caregivers build with clients, which many families appreciate.
Room for Improvement
Several reviews mention issues with responsiveness and professionalism from the office staff. Some families have expressed frustration with communication regarding caregiver availability, indicating that improvements in this area could enhance overall satisfaction.
Summary
ComForCare Home Care of Lancaster provides essential services for families needing support for elderly or disabled loved ones. With a focus on compassionate care and personalized service, the agency has built a reputation for fostering strong caregiver-client relationships. While many families appreciate the care provided, addressing office communication and professionalism may further improve the experience for clients and their families.
