Overview
Clarity Care, located in Green Bay, Wisconsin, is a non-profit personal care agency that focuses on providing supportive services to the elderly and individuals with disabilities or limitations. The organization aims to promote empowerment and an independent living lifestyle for its clients, treating them with compassion and care.
Services & Support
Clarity Care offers a range of personal services designed to assist clients in gaining a level of independence. The agency emphasizes the importance of treating clients as family members, ensuring they feel safe, happy, and respected. Their services are intended to address the unique needs of each individual, regardless of age, health, income, or ability.
Care Approach & Staff
The agency employs over 550 staff members, reflecting a commitment to providing quality care. However, reviews indicate concerns regarding the training and support provided to caregivers. Some staff members reported feeling inadequately prepared and unsupported, particularly when dealing with challenging situations or clients with complex needs.
Who They Serve
Clarity Care serves a diverse clientele, including elderly individuals and those with disabilities. The agency is dedicated to empowering these individuals and promoting their independence through personalized care.
Service Area
Clarity Care operates across 21 counties in Wisconsin, making their services accessible to a broad range of clients in the region.
What Families Say
Feedback from families has been mixed. While some clients appreciate the friendliness and helpfulness of the staff, others have expressed frustration with the reliability of care. Several families reported experiences of being left without adequate support, leading to feelings of uncertainty regarding the agency’s dependability.
Room for Improvement
Concerns have been raised about the agency’s communication and responsiveness, with reports of delays in staff responses and a lack of guidance for caregivers. Additionally, there are noted issues regarding the safety and training of caregivers before they are assigned to clients, which has caused distress among both staff and families.
Summary
Clarity Care offers supportive services aimed at promoting independence for elderly individuals and those with disabilities in Green Bay, Wisconsin. While the agency has a strong mission and a dedicated staff, feedback suggests that there are significant areas for improvement, particularly in caregiver training, support, and communication with families. Families considering Clarity Care should weigh these aspects carefully.
