Overview
Circle of Life Home Care Anishinaabe, located in Moorhead, Minnesota, is a home care agency that provides personal care attendant (PCA) services. The agency focuses on delivering culturally sensitive care primarily to Native Americans and others in the community. Their services are funded by federal health care programs, and they aim to support clients in their daily living skills and overall well-being.
Services & Support
The agency offers a range of services to assist clients with daily activities, including dressing, grooming, eating, transferring, and toileting. Caregivers also help with general cleaning and household duties to ensure clients feel safe and comfortable in their homes. In addition, they provide support with transportation and community access, promoting independence for those they serve.
Care Approach & Staff
Circle of Life emphasizes culturally sensitive care, striving to honor the unique needs of the communities they serve. While some reviews highlight the caring nature of the staff, others express significant concerns regarding the qualifications and reliability of caregivers assigned to clients. Instances of caregivers being unqualified and unprofessional were noted, which led to dissatisfaction among families relying on their services.
Who They Serve
The agency primarily serves Native American clients, but they welcome all individuals in need of personal care services. They are committed to providing care that respects the cultural backgrounds of their clients while ensuring that everyone receives appropriate support.
Room for Improvement
Several reviews indicated issues with caregiver reliability and professionalism. Families reported instances of staff being unqualified, no-shows, and concerns regarding inappropriate behavior. These experiences have raised questions about the overall quality of care provided, suggesting a need for improvements in staff training and oversight.
What Families Say
Feedback from families presents a mixed picture. While some families appreciate the caring and empathetic nature of the staff, others have reported serious concerns regarding the conduct and reliability of caregivers. Issues such as unprofessional behavior and a lack of accountability were highlighted, leading to significant stress for clients and their families.
Summary
Circle of Life Home Care Anishinaabe offers personal care services aimed at supporting the independence of clients in Moorhead, Minnesota. While the agency promotes a culturally sensitive approach and has received positive remarks about some staff members, there are notable concerns regarding caregiver qualifications and reliability. Families have expressed a desire for improvements in the consistency and professionalism of the care provided.