Overview
Choice Healthcare, located in Oklahoma City, Oklahoma, is a provider of home health and hospice services. The organization aims to deliver care to clients in need, but feedback from clients indicates mixed experiences regarding the quality and consistency of the services provided.
Services & Support
Choice Healthcare offers a range of home health and hospice services, intended to support individuals with various health needs. However, some clients have expressed concerns about the reliability of care, noting instances where caregivers did not show up as scheduled or failed to communicate effectively about changes in service.
Care Approach & Staff
The care approach at Choice Healthcare includes assigning personal care aides and nurses to clients. While some clients initially reported positive interactions with their caregivers, others have described their experiences as problematic. Issues such as lack of notification about caregiver arrivals and inconsistent care have been highlighted. Additionally, some clients noted that the staff’s professionalism was lacking, with comments regarding personal habits impacting the perception of care.
Who They Serve
Choice Healthcare serves a diverse clientele, including individuals in need of hospice care and home health services. However, feedback suggests that the organization may struggle to meet the needs of all clients consistently, leading to dissatisfaction among some families regarding the quality of care provided.
Room for Improvement
Multiple reviews indicate a need for improvement in communication and reliability of service. Clients have reported frustrations with caregivers not showing up as scheduled and a lack of timely responses to urgent needs. There are also concerns about the continuity of care, with frequent changes in assigned nurses leading to confusion and dissatisfaction.
Summary
Choice Healthcare in Oklahoma City, Oklahoma, provides home health and hospice services aimed at supporting clients in need. While there are instances of positive experiences, many clients have reported significant issues with service reliability, communication, and staff professionalism. Families considering Choice Healthcare may want to weigh these factors carefully based on the feedback from current and former clients.
