Overview
Chesapeake-Potomac Home Health Agency, located in Hughesville, Maryland, is a non-profit agency that provides a range of home health services, including skilled nursing, physical therapy, and occupational therapy. The agency is accredited by the Joint Commission and offers 24/7 services, including house calls.
Services & Support
The agency specializes in skilled nursing care, physical therapy, and occupational therapy, along with home health aide services. These offerings are designed to support patients in their recovery and daily living activities in the comfort of their own homes.
Care Approach & Staff
Reviews indicate that the quality of care can vary significantly depending on the assigned staff. While some caregivers, like one noted for her wound care, have been described as professional, pleasant, and efficient, there have been reports of negative experiences, including instances of unprofessional behavior from other staff members. This inconsistency in care has raised concerns among families regarding the agency’s overall approach to patient care.
Who They Serve
Chesapeake-Potomac Home Health Agency serves individuals in need of home health care, including those recovering from surgeries or managing chronic health conditions. The agency aims to provide support across various demographics, but experiences have highlighted the need for improved sensitivity and respect toward all clients.
Room for Improvement
Feedback from families suggests that there are significant areas for improvement in the agency’s leadership and staff training. Some families have expressed concerns about the responsiveness of the agency, particularly in urgent situations, and the need for staff to treat all patients with dignity and respect, regardless of their background.
Summary
Chesapeake-Potomac Home Health Agency offers a variety of home health services in Hughesville, Maryland. While some clients have praised the care provided by specific staff members, others have raised concerns about the variability in service quality and the agency’s responsiveness. Families considering this agency may want to weigh these experiences when making their decision.