Overview
Charlotte’s Angels Home Care Services, located in Joplin, Missouri, has been dedicated to assisting seniors in maintaining their independence since 2008. This locally owned agency provides non-medical home care services, allowing individuals to remain in the comfort of their own homes when extra care is needed. Their mission centers on giving families a choice in how and where their loved ones live, ensuring peace of mind during the decision-making process.
Services & Support
Charlotte’s Angels offers a variety of non-medical home care services tailored to meet the needs of seniors. These services include assistance with daily living activities, such as cooking, housekeeping, and companionship. Caregivers are noted for their dedication to maintaining a clean and comfortable living environment, as well as providing nutritious meals for clients. Families have expressed appreciation for the flexibility and responsiveness of the agency, particularly in arranging substitute caregivers when needed.
Care Approach & Staff
The caregivers at Charlotte’s Angels are described as compassionate and attentive, often forming close relationships with their clients. Families have shared positive experiences regarding the caregivers’ ability to meet individual needs and preferences. The agency emphasizes the importance of matching clients with caregivers who fit their specific requirements, which has led to high satisfaction among families. The staff is well-trained and committed to maintaining high standards of care.
Who They Serve
Charlotte’s Angels primarily serves seniors who require assistance with daily activities but wish to remain in their own homes. The agency has a strong focus on providing care for individuals with Alzheimer’s and dementia, positioning itself as a leader in this specialized area within the community.
Scheduling & Availability
Families have noted that the scheduling process is handled efficiently, with caregivers being assigned based on availability and client needs. The agency ensures that clients have consistent care, even arranging for fill-in aides when regular caregivers are unavailable. This approach helps maintain continuity and trust in the caregiving relationship.
What Families Say
Reviews highlight the positive experiences families have had with Charlotte’s Angels. Many families appreciate the dedication and hard work of the caregivers, with specific mentions of staff members who have gone above and beyond in their roles. Clients have expressed satisfaction with the overall service and the ability to have their needs met promptly and effectively.
Room for Improvement
While many families express satisfaction with the services provided, some reviews suggest that occasional scheduling challenges may arise. However, the agency’s responsiveness to these situations has been noted positively.
Summary
Charlotte’s Angels Home Care Services in Joplin, Missouri, is committed to providing high-quality non-medical home care for seniors, allowing them to maintain their independence in a familiar environment. With a focus on compassionate care and a strong support system for families, Charlotte’s Angels is a trusted choice for home care services in the region.
