Overview
CenterWell Home Health, located in Virginia Beach, Virginia, provides skilled nursing and therapy services to help individuals manage chronic conditions or recover from illness, injury, surgery, or hospitalization. Their approach is centered on understanding each client’s unique needs, challenges, and goals, ensuring personalized care that fosters independence and confidence.
Services & Support
CenterWell Home Health offers a range of services, including skilled nursing, physical therapy, occupational therapy, and speech therapy. Their dedicated staff is trained to provide compassionate care that feels like home. Many families have reported that the therapists are knowledgeable and supportive, often going above and beyond to assist clients in their recovery process.
Care Approach & Staff
The team at CenterWell Home Health is described as friendly, professional, and well-trained. Reviewers have highlighted the thoroughness of the staff and their commitment to providing a supportive environment. For instance, therapists are noted for their ability to encourage clients during challenging times, making the healing process more manageable. The staff also takes the time to explain care procedures and rehabilitation techniques, which helps clients feel more empowered in their recovery.
Who They Serve
CenterWell Home Health serves a diverse clientele, including individuals recovering from surgery or those managing chronic conditions. Families have expressed satisfaction with the care provided to their loved ones, noting improvements in mobility and overall well-being through the services offered.
Service Area
CenterWell Home Health proudly serves the Virginia Beach community, emphasizing their commitment to providing care that reflects the warmth and spirit of the local area.
What Families Say
Feedback from families indicates a generally positive experience with CenterWell Home Health. Many clients have praised the professionalism and kindness of the staff, with specific mentions of the effective communication regarding appointment schedules. However, some families have raised concerns about follow-up and responsiveness, particularly when initiating services.
Room for Improvement
While many families have had positive experiences, there have been instances of delayed communication and follow-through regarding service initiation. Some clients expressed frustration over difficulties in reaching the agency for timely support, indicating a need for improved responsiveness in these areas.
Summary
CenterWell Home Health in Virginia Beach, Virginia, is recognized for its compassionate and personalized care approach, particularly in skilled nursing and therapy services. The staff is frequently commended for their professionalism and dedication to client recovery. While most families report a positive experience, there are some concerns regarding communication and service initiation that the agency may need to address. Overall, CenterWell Home Health is a reputable choice for home health care in the Virginia Beach area.
