Overview
CenterWell Home Health, located in Tucker, Georgia, provides personalized home healthcare services, focusing on skilled nursing and therapy to assist individuals in managing chronic conditions or recovering from various health challenges. Their approach emphasizes understanding each patient’s unique needs and goals, aiming to help clients regain independence and confidence in their daily lives.
Services & Support
CenterWell Home Health offers a range of services, including nursing care, physical therapy, and support from social workers. Their skilled professionals are dedicated to providing care tailored to individual requirements, whether it involves managing chronic conditions or assisting with recovery after surgery or hospitalization. The team collaborates to create personalized care plans that address the specific needs of each patient.
Care Approach & Staff
The staff at CenterWell Home Health is described as friendly, knowledgeable, and professional. Families have expressed appreciation for the dedication and expertise of the nursing and therapy teams. Reviewers noted that the physical therapists and nurses often took the time to communicate effectively with both patients and their families, ensuring that everyone involved was informed and supported throughout the care process.
Who They Serve
CenterWell Home Health primarily serves individuals recovering from illness, injury, surgery, or those managing chronic health conditions. Their services cater to a diverse range of needs, including elderly patients requiring assistance after hospital discharge.
What Families Say
Feedback from families highlights a mix of experiences with CenterWell Home Health. Many have praised the professionalism and kindness of the nursing and therapy staff, noting their ability to provide valuable information and support during recovery. However, some families reported issues with scheduling and communication, particularly concerning missed appointments and lack of follow-up from social workers.
Room for Improvement
While many families have had positive experiences, there are noted concerns regarding the reliability of service, particularly with missed visits from nurses and therapists. Some families expressed a desire for improved communication from the social worker team to ensure that all resources and support are effectively provided.
Summary
CenterWell Home Health in Tucker, Georgia, offers a comprehensive range of home healthcare services aimed at supporting individuals in their recovery and management of chronic conditions. While the staff is generally well-regarded for their professionalism and care, some families have experienced challenges with service consistency and communication. Overall, CenterWell strives to provide patient-centered care tailored to the unique needs of each individual.