Overview
CenterWell Home Health, located in Jacksonville, Florida, provides personalized home health services designed to support individuals recovering from illness, injury, surgery, or managing chronic conditions. The organization emphasizes quality care and aims to help clients regain independence and confidence through skilled nursing and therapy services.
Services & Support
CenterWell offers a range of services, including nursing care and physical therapy. Their dedicated nurses and therapists work collaboratively to create personalized care plans that cater to the unique needs of each client. Families have noted the compassionate approach of the staff, who are described as both patient and attentive to individual concerns.
Care Approach & Staff
The staff at CenterWell Home Health is frequently recognized for their professionalism and kindness. Many families have expressed satisfaction with the care provided, highlighting the efficiency and responsiveness of the nurses and therapists. While some reviews praised specific staff members for their exceptional care, others noted concerns about the continuity of care when new staff were introduced.
Who They Serve
CenterWell primarily serves individuals recovering from surgeries or managing chronic health conditions. Families have shared positive experiences regarding the care provided to their loved ones, particularly in the areas of physical therapy and nursing support.
Service Area
The organization is based in Jacksonville, Florida, and serves the surrounding community, emphasizing a commitment to local residents.
What Families Say
Feedback from families has been mixed. Many have praised the organization for the quality of care, specifically noting the effectiveness of the physical therapy and the compassionate nature of the nursing staff. However, some families expressed concerns about timely delivery of supplies and the challenges of having new staff assigned to their care, which led to apprehensions regarding the continuity of care.
Room for Improvement
While many families have had positive experiences, there are noted areas for improvement. Some clients reported issues with the timely delivery of medical supplies and the management of care transitions when new staff members were introduced. This has raised concerns about the consistency of care and communication.
Summary
CenterWell Home Health in Jacksonville, Florida, offers a range of personalized home health services with a focus on nursing care and physical therapy. While many families commend the staff for their compassion and professionalism, there are concerns regarding supply management and the introduction of new personnel. Overall, the organization strives to provide quality care tailored to individual needs, fostering a supportive environment for recovery.
