Overview
CenterWell Home Health, located in Carson City, Nevada, offers personalized home health services designed to help individuals manage chronic conditions or recover from illness, injury, surgery, or hospitalization. The organization emphasizes the importance of understanding each patient’s unique needs and goals, ensuring that care is centered entirely around them.
Services & Support
CenterWell Home Health provides a range of services, including skilled nursing care, physical therapy, and occupational therapy. Their team is dedicated to helping patients regain independence and confidence through tailored care plans. The organization is recognized for its commitment to quality, as noted by their high CMS star rating, which reflects their focus on delivering effective and compassionate care.
Care Approach & Staff
The staff at CenterWell Home Health is described as knowledgeable, professional, and personable. Many families have expressed appreciation for the care provided by nurses and therapists, highlighting their ability to motivate and support patients throughout their recovery journey. The team is noted for being attentive and responsive, ensuring that patients feel comfortable and cared for.
Who They Serve
CenterWell Home Health serves a diverse range of patients, including seniors and individuals recovering from various health challenges. Families have reported positive experiences with the care provided to loved ones suffering from conditions such as diabetes and Parkinson’s disease, indicating a broad capability to address different health needs.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with CenterWell Home Health. Many have praised the staff for their kindness and professionalism, with specific mentions of the impact that nurses and therapists have had on their loved ones’ recovery. Comments reflect a strong sense of gratitude for the support and care received, often noting the personal connections formed during the treatment process.
Room for Improvement
While feedback is largely positive, some families have suggested that a courtesy phone call would be appreciated when staff are unable to arrive as scheduled. This indicates a desire for improved communication regarding scheduling changes.
Summary
CenterWell Home Health in Carson City, NV, stands out for its dedicated and personalized approach to home health care. With a skilled team focused on patient needs and a commitment to quality service, they have garnered positive reviews from families who appreciate their professionalism and care. The organization aims to foster independence and confidence in their patients, making them a valued resource in the community.
