Overview
Casania’s Caring Hands Home Care Services, located in Columbia, South Carolina, is a home health agency dedicated to assisting the elderly and disabled with daily life activities in the comfort of their homes. The agency offers a variety of services aimed at improving the quality of life for its clients.
Services & Support
The services provided by Casania’s Caring Hands include bathing and grooming, transferring and ambulation, shopping and errands, medication reminders, safety assistance, meal preparation, companionship, and assistance to social events. The agency emphasizes individualized care plans tailored to the specific needs of each client, ensuring that they receive the appropriate support for their daily activities.
Care Approach & Staff
Casania’s Caring Hands prides itself on its professional and caring staff. Many reviews highlight the dedication and kindness of the caregivers, describing them as friendly and supportive. The agency aims to foster a trusting relationship between caregivers and clients, which is essential for effective home care. However, some reviews express concerns about staffing consistency and organization, indicating challenges with scheduling and caregiver retention.
Who They Serve
The agency serves a diverse clientele, including individuals recovering from surgery, those with physical disabilities, and clients with dementia. Families appreciate the personalized attention and care provided by the staff, which helps alleviate the stress of caring for loved ones from a distance.
What Families Say
Feedback from families is mixed. Many families commend the agency for its professionalism, compassion, and the quality of care their loved ones receive. They appreciate the caregivers’ ability to connect with clients, especially those with dementia. However, some families have reported issues with scheduling reliability and the training of caregivers, which has led to dissatisfaction in certain cases. Despite these challenges, numerous reviews express gratitude for the support received during difficult times.
Room for Improvement
Several reviews indicate that there are areas for improvement in terms of scheduling and staffing. Families have noted instances of caregivers being unprepared for the specific needs of clients and concerns regarding timely payments to staff. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Casania’s Caring Hands Home Care Services offers a range of home health care services in Columbia, South Carolina, focusing on personalized care for elderly and disabled clients. While many families praise the professionalism and compassion of the caregivers, there are notable concerns regarding scheduling and staff training that the agency may need to address. Overall, Casania’s Caring Hands aims to provide quality care and support to individuals and their families during challenging times.
