Overview
Caring Hearts Homecare Agency.LLC. & NEM Transportation, located in Meridian, Mississippi, is a provider of health care and non-emergency medical transportation services. They also function as a Community Long Term Care Provider (CLTC).
Services & Support
Caring Hearts Homecare Agency.LLC. & NEM Transportation offers a range of services that include health care support and transportation for non-emergency medical needs. Their aim is to assist clients in accessing necessary medical appointments and provide long-term care support.
Care Approach & Staff
While the agency is described as offering good services, there have been multiple reviews indicating concerns regarding the quality of their drivers. Some clients noted that the drivers were not always considerate of patients, which has impacted their overall experience.
Who They Serve
Caring Hearts Homecare Agency.LLC. & NEM Transportation serves individuals in need of health care and non-emergency transportation services. This includes clients who require assistance getting to medical appointments and those needing long-term care support.
Service Area
The agency operates in Meridian, Mississippi, and is positioned to assist local residents with their health care and transportation needs.
Scheduling & Availability
Clients have reported challenges with scheduling, including last-minute cancellations and delays. Some individuals experienced long wait times for return pickups, with reports of waiting over an hour or even up to three hours in some cases.
What Families Say
Feedback from families indicates a mix of experiences. While some appreciate the services provided, others have expressed frustration with the reliability of transportation, including issues with timely pickups and cancellations.
Room for Improvement
There are notable areas for improvement, particularly in the reliability of transportation services. Clients have raised concerns about late pickups and cancellations, which have led to missed appointments and dissatisfaction with the overall service experience.
Summary
Caring Hearts Homecare Agency.LLC. & NEM Transportation provides essential health care and transportation services in Meridian, Mississippi. While they aim to support clients in accessing medical care, feedback highlights the need for improvements in the reliability and quality of their transportation services.
