Overview
Caring Hearts Home Care, located in Southfield, Michigan, is a home health care provider that has received a variety of feedback from families and individuals. While some express appreciation for the assistance provided, others raise significant concerns regarding the professionalism and treatment received from staff.
Services & Support
Caring Hearts Home Care offers support to individuals requiring home health care services. However, specific details about the range of services provided are not mentioned in the available reviews.
Care Approach & Staff
Feedback regarding the staff at Caring Hearts Home Care indicates a lack of professionalism in some instances. Multiple reviews describe experiences with staff members as rude and disrespectful, particularly in interactions over the phone. This has raised concerns for families about the quality of care their loved ones might receive.
Who They Serve
Caring Hearts Home Care primarily serves elderly individuals who require assistance in their daily living activities. However, the reviews suggest that there are serious concerns about the treatment of these individuals by the staff.
Room for Improvement
There are significant areas needing attention at Caring Hearts Home Care. Reviews indicate a consistent pattern of unprofessional behavior among some staff members, particularly regarding customer service. Families have expressed discomfort with the treatment received, which raises questions about the overall care environment.
Summary
Caring Hearts Home Care in Southfield, Michigan, has garnered mixed reviews, with some individuals appreciating the support provided while others express serious concerns about staff professionalism and treatment. Families considering this provider should be aware of the reported issues and evaluate them carefully in relation to their loved ones’ needs.
