Overview
Caretenders, located in Needham, Massachusetts, is dedicated to providing specialized home health care services, including physical therapy. The organization prides itself on understanding the unique needs of its patients and tailoring care accordingly, aiming for quality service and a personal touch in every interaction.
Services & Support
Caretenders offers a range of services centered around physical therapy and nursing care. Clients have noted the effectiveness of the physical therapy provided, particularly for post-operative recovery from procedures such as hip and knee replacements. The staff is described as knowledgeable and supportive, helping patients regain their strength and mobility through tailored rehabilitation programs.
Care Approach & Staff
The team at Caretenders is committed to fostering independence in their patients. Many clients have expressed appreciation for the staff’s teaching abilities and their motivation techniques. One therapist, for instance, is frequently highlighted for her thoroughness and ability to push patients to achieve their best results while maintaining a caring demeanor. This individualized approach has been essential in helping clients navigate their recovery journeys.
Who They Serve
Caretenders primarily serves individuals recovering from surgeries, particularly those who have undergone hip and knee replacements. The focus is on providing home health care that supports patients’ rehabilitation needs and enhances their quality of life through personalized therapy sessions.
What Families Say
Feedback from families indicates a mixed experience with Caretenders. While many clients have praised the physical therapy staff for their expertise and motivation, some have reported challenges with scheduling and the initial intake process. Specific staff members have received commendations for their knowledge and support, contributing positively to the recovery experience for many patients.
Room for Improvement
Some families have expressed dissatisfaction with aspects of the service, particularly regarding the timeliness and frequency of physical therapy visits. There have been mentions of delays in receiving care, which can lead to frustration for families seeking consistent support during recovery.
Summary
Overall, Caretenders in Needham, Massachusetts, provides valuable home health care services, especially in physical therapy for post-surgical recovery. With a commitment to personalized care and a focus on patient independence, many clients have benefitted from the expertise of the staff. However, there are areas where improvements in scheduling and service consistency could enhance the overall experience for families.
