Overview
CareStar, located in Cincinnati, Ohio, is a provider of case management services designed to support individuals with chronic health conditions, complex healthcare challenges, or disabilities. With over 37 years of experience, CareStar aims to enable clients to live safely and independently in their own homes or community settings.
Services & Support
CareStar offers a wide array of case management services across five states. Their focus is on providing clinical and personal services that cater to the unique needs of individuals requiring assistance. This includes support for clients with chronic health issues and disabilities.
Care Approach & Staff
CareStar is noted for its dedicated case managers who prioritize the needs of their clients. Many families have expressed appreciation for the compassion and support provided by their case workers. For instance, several reviews highlight specific case workers who have gone above and beyond in their roles, demonstrating a commitment to addressing both client and family needs effectively.
Who They Serve
CareStar serves individuals with chronic health conditions and disabilities, focusing on those who require ongoing support to maintain their independence. They cater to a diverse clientele and have case managers who specialize in various aspects of care.
What Families Say
Feedback on CareStar is mixed. While some families have praised individual case workers for their compassion and dedication, others have raised concerns regarding management and scheduling issues. Instances of case workers not showing up as scheduled have been reported, leading to frustration among families. Positive experiences often center around specific staff members who have made a significant impact, while negative experiences highlight issues with consistency and communication.
Room for Improvement
Several reviews indicate a need for improvement in management and communication. Some families reported difficulties in reaching staff and expressed concerns about the reliability of case workers. This has led to a lack of trust in the consistency of care provided.
Summary
Overall, CareStar has a long history of providing case management services in Cincinnati, Ohio. While many families appreciate the compassion of individual case workers, there are notable concerns regarding management practices and service consistency. Families considering CareStar may want to weigh these experiences when evaluating their options for home health care.
