Overview
CareOne, located in Omaha, Nebraska, provides home health care and hospice services. The organization aims to support individuals with compassionate care tailored to their specific needs.
Services & Support
CareOne offers a range of services including home health care and hospice support. The team is described as compassionate, striving to treat each client as an individual. Many families have noted the care provided by the staff, emphasizing their commitment to helping clients feel secure and supported.
Care Approach & Staff
Families have expressed appreciation for the CareOne team’s approach, highlighting their kindness and dedication. The staff is often described as going above and beyond to assist clients, creating an environment where clients feel like part of a family. However, there have been concerns regarding the reliability of some caregivers, with reports of aides being unavailable or lacking professionalism.
Who They Serve
CareOne serves individuals in need of home health care and hospice services. The organization has faced challenges in meeting the needs of clients promptly, with some families reporting long wait times for caregiver assignments.
What Families Say
Feedback from families is mixed. While some have praised the compassionate nature of the staff and the support they provide, others have raised serious concerns about the reliability of caregivers and the organization’s responsiveness. Complaints have included long wait times for service and issues with caregiver professionalism.
Room for Improvement
Several reviews indicate that CareOne could improve in areas such as caregiver reliability and timely service delivery. Families have expressed frustration over long wait periods for assistance and the inconsistency in the quality of caregivers provided.
Summary
CareOne in Omaha, Nebraska, is committed to providing compassionate home health care and hospice services. While many families appreciate the individualized attention and support from the staff, there are notable concerns regarding the reliability of caregivers and the responsiveness of the organization. Families considering CareOne may want to weigh these factors carefully.
