Overview
CareMax Inc., located in Oklahoma City, Oklahoma, is a home care provider established in 2010. The agency aims to deliver a variety of care and support services to clients in the Oklahoma City area, helping them regain independence and improve their quality of life.
Services & Support
CareMax Inc. specializes in providing comprehensive home health services, focusing on helping clients achieve better independence. However, reviews indicate concerns regarding the effectiveness and reliability of their service delivery, particularly in case management and transportation.
Care Approach & Staff
The approach of CareMax emphasizes caregiver support; however, multiple reviews highlight issues with staff behavior and management practices. Clients have reported instances of staff being rude and unprofessional, with some feeling that their concerns were not adequately addressed by supervisors. The frequent turnover of case managers has also been a notable concern, leading to a lack of continuity in care for clients.
Who They Serve
CareMax serves a diverse clientele in the Oklahoma City area, including individuals with disabilities. While the agency aims to provide necessary support, some clients have expressed dissatisfaction with the level of care and attention received.
Room for Improvement
Feedback from clients suggests several areas for improvement at CareMax Inc. Many have expressed frustration with the high turnover of case managers and the perceived lack of responsiveness from the management regarding client needs. Additionally, concerns about staff professionalism and communication have been raised, indicating a need for better training and support for caregivers.
What Families Say
Reviews of CareMax Inc. are mixed. Some clients appreciate the agency’s commitment to professionalism and efficiency, while others have reported negative experiences, citing issues such as unresponsive management and staff mistreatment. The contrast in experiences suggests variability in service quality, which may impact families’ decisions regarding care.
Summary
CareMax Inc. in Oklahoma City, Oklahoma, offers home health care services aimed at improving clients’ independence. While the agency has received praise for its commitment to service, significant concerns regarding staff behavior, case management continuity, and overall responsiveness have been highlighted by clients. Families considering CareMax should weigh these factors carefully based on their specific needs and expectations.
