Overview
CareGivers Home Care, located in Watertown, New York, has been providing home health care services since 1967. The agency aims to support clients in living independently at home by offering a variety of services, including nursing, personal care aides, elderly companions, and homemakers. CareGivers emphasizes a customized approach to meet the specific needs of clients and their families.
Services & Support
CareGivers Home Care provides a range of services designed to assist clients with daily living activities. These services include skilled nursing care, personal care assistance, and companionship. The agency highlights its commitment to high standards and compassionate care, aiming to enhance the quality of life for its clients.
Care Approach & Staff
The staff at CareGivers consists of registered nurses, licensed practical nurses, home health aides, and personal care aides. While the agency promotes a compassionate and skilled workforce, some reviews indicate issues with staff professionalism and communication. Clients have reported concerns about scheduling conflicts and the responsiveness of the office staff.
Who They Serve
CareGivers Home Care serves a diverse clientele, including elderly individuals and those requiring assistance due to health challenges. The agency aims to provide support to individuals who may struggle with daily tasks, ensuring they can maintain their independence at home.
Room for Improvement
Several reviews express dissatisfaction with the agency’s scheduling practices and communication. Clients have noted that messages regarding appointments are often not relayed effectively, leading to conflicts and frustration. Additionally, some feedback indicates that staff interactions can be perceived as rude, which may impact the overall client experience.
Summary
CareGivers Home Care offers a variety of home health care services in Watertown, New York, with a focus on supporting clients’ independence. While the agency has a long history and a range of services, feedback from clients suggests that improvements in scheduling and communication could enhance the overall care experience. Families considering CareGivers may want to weigh these factors when evaluating their options.