Overview
Care Providers of Wilmington, located in Wilmington, North Carolina, is an independent, veteran-owned home care agency dedicated to providing non-medical services to adults aged 18 and above. The agency emphasizes a commitment to delivering high-quality care and service, aiming to be a trusted resource for families in the community.
Services & Support
Care Providers of Wilmington offers a range of home care services designed to help clients maintain their independence at home. These services include assistance with lifestyle choices, personal care, doctor’s appointments, shopping, and household management. The agency prides itself on its team of certified nursing assistants and chore workers, who are trained to support clients in various aspects of daily living.
Care Approach & Staff
The staff at Care Providers of Wilmington is characterized by their dedication and compassion. Many reviews highlight the staff’s willingness to accommodate clients’ needs and their commitment to ensuring a positive experience for both clients and their families. The agency implements rigorous quality assurance methods, including customer satisfaction evaluations and follow-up visits, to maintain high standards of care.
Who They Serve
Care Providers of Wilmington serves adults aged 18 and older who require non-medical support to live independently. The agency is noted for its focus on both client well-being and employee satisfaction, which contributes to a positive care environment.
What Families Say
Feedback from families indicates a strong appreciation for the agency’s dedication to care. Many families have expressed gratitude for the staff’s compassion and the personalized attention given to their loved ones. However, some reviews have pointed out challenges with communication and staff availability, suggesting that improvements could be made in these areas.
Room for Improvement
While many reviews commend the agency for its compassionate care and dedicated staff, there are mentions of issues related to communication with both employees and clients. Some families experienced difficulties in reaching out to staff when needed, which could impact the overall care experience.
Summary
Care Providers of Wilmington is a home care agency committed to providing compassionate and reliable services to adults in Wilmington, North Carolina. With a focus on client and employee well-being, the agency strives to create a supportive environment. While many families appreciate the care provided, addressing communication challenges may enhance the overall experience for clients and their families.
